After the tutor training back in August I learned that you must come up with a plan before the student’s appointment. Many students might be nervous or flustered when coming in especially with working with technology, so you have to have patients with them. Also, with the technology aspect you have to make sure you are not hands on with the student’s computer because you want to teach them how to use WordPress. Technology can be a platform that many people want you to do and not show so learning how to guide students through this is very important so they can complete their profile on their own time as well. I think it is also important to come up with a general bassline plan before having an appointment with a student because you need to make sure you are being affective with the time and teaching the students certain vocabulary for WordPress.